Terms & Conditions
1. Acceptance
Acceptance of any quote, proposal, invoice, work order, or service provided by AnchorStage Operations LLC (“ASO”) constitutes acceptance of these Terms & Conditions.
2. Services
ASO provides live audio production, sound engineering, event production support, corporate AV services, equipment rental coordination, stage rental coordination, and related event services.
Services are limited to those specifically identified in the accepted quote or proposal.
3. Payment Terms
Payment is due no later than the conclusion of the event unless otherwise stated on the quote or invoice.
Approved clients may be granted alternate payment terms in writing.
Past due invoices may be subject to reasonable collection costs and legal fees where permitted by law.
4. Deposits
ASO may require deposits at its discretion.
Any required deposit amount will be identified in the applicable quote or proposal.
5. Cancellation
More than Seven (7) Days Before the Event
Client shall receive a full refund of any deposit, less documented non-recoverable expenses already incurred by ASO.
Between Twenty-Four (24) Hours and Seven (7) Days Before the Event
Client shall be responsible for documented non-recoverable expenses plus twenty-five percent (25%) of contracted services.
Less than Twenty-Four (24) Hours Before the Event
Client shall be responsible for documented non-recoverable expenses plus fifty percent (50%) of contracted services.
Equipment, staging, transportation, labor, and third-party services secured specifically for an event may become non-recoverable once committed.
6. Client Responsibilities
Client is responsible for:
- Providing venue access
- Providing adequate electrical power
- Obtaining required permits and approvals
- Providing a reasonably safe working environment
- Providing reasonable load-in and load-out access
- Providing security when required by the nature of the event
7. Equipment Damage, Loss, and Theft
Client is responsible for loss, theft, destruction, or damage to equipment caused by Client, attendees, performers, venue personnel, contractors engaged by Client, or other parties under Client's control.
This responsibility applies to equipment owned, leased, rented, borrowed, or otherwise provided by ASO as part of the event.
Repair, replacement, rental replacement, transportation, labor, and related costs resulting from such loss or damage may be invoiced to Client.
Client shall not be responsible for ordinary wear and tear or equipment failures resulting from normal operation.
8. Weather and Force Majeure
Outdoor events are subject to weather and conditions beyond ASO's control.
ASO shall not be liable for delays, interruptions, cancellations, or performance impacts caused by weather, acts of God, government actions, utility failures, venue restrictions, labor disruptions, or other circumstances beyond ASO's reasonable control.
9. Limitation of Liability
To the maximum extent permitted by law, ASO's total liability shall not exceed the amount paid by Client for the services giving rise to the claim.
ASO shall not be liable for indirect, incidental, special, consequential, or lost-profit damages.
10. Event Performance
Client acknowledges that live events involve variables outside ASO's control, including venue conditions, performer conduct, audience behavior, weather, power quality, and other operational factors.
ASO agrees to provide services in a professional manner but does not guarantee any specific event outcome.
11. Media and Promotional Use
Unless otherwise agreed in writing, ASO may photograph or record public portions of events and use such media for portfolio, promotional, marketing, and business purposes.
Separate media releases may be required when applicable.
12. Governing Law
These Terms & Conditions shall be governed by the laws of the State of Florida.
13. Modifications
ASO reserves the right to update these Terms & Conditions. The version in effect on the date a quote or proposal is accepted shall govern that engagement.